PRIVACY POLICY

Thanks for visiting kobartdesign.com!

By using kobartdesign.com services, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy and our Cookie Policy.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·         These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·         These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Analytics

This website collects personal data to power our site analytics, including:

·         Information about your browser, network, and device

·         Web pages you visited prior to coming to this website

·         Your IP address

This information may also include details about your use of this website, including:

·         Clicks

·         Internal links

·         Pages visited

·         Scrolling

·         Searches

·         Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

·         Billing and shipping address(es)

·         Details about your orders (for example, your shirt size)

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·         You’ve created a Customer Account

·         Your Customer Account password has been reset or updated

·         You’ve made a purchase

·         Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·         Information about your browser, network, or device

·         Your IP address

Visitor data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

·         Billing and shipping address

·         Details relating to your purchase (for example, your shirt size)

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·         Information about your browser, network and device

·         Web pages you visited prior to coming to this website

·         Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

TERMS OF SERVICE

Store policy

Thank you for visiting KOB ART Store. You can read our Store policy below. If you have any questions or custom and individual orders, please contact us, we are open to help our costumers to get the best solution possible.

Processing Time

Processing time varies depending on the product and order amount.

For KOB ART Accessories product processing time usually varies between 1 - 3 Business Days.

For KOB ART Lighting product processing time usually varies between 7 - 10 Business Days.

Shipping

Shipping time and costs depend on the country, product type, and order amount.

Shipping costs will be calculated correctly on the checkout page.

Shipping to Latvia pickup points: 1 - 2 Business Days.

Shipping to other Baltics states: 1 - 2 Business Days.

Shipping to other European countries: 8 - 11 Business Days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. KOB ART is not responsible for delays due to customs.

Returns & exchanges

KOB ART don't accept cancellations

But please contact us if you have any problems with your order.

Products can't be returned or exchanged

All products are being produced after the order is placed, therefore they are created individually for each customer. Because of the individual products, all products, unless they arrive damaged or defective, can't be returned or exchanged.